Fault Reporting

Tell us about the issue?*

eg: Leak from cold tap, mark on ceiling, etc.

What area/room is the problem?*

eg: Kitchen sink, main bedroom wall, etc.

Can you provide a picture of the fault?

Full property address including postcode?*

Full name?*

Best contact number?*

Email address?

We can send you a confirmation email for this fault report.

Do you have any further information you'd like to share about this fault?

Access arrangements, please select one of the following:*

I want to be present when the work is carried out.I give my authority for the property to be accessed without me being present (an approximate time and day will be supplied in advance)

Does anyone currently have COVID within the property?*

YesNo

Our office hours are Monday - Friday 9am - 5:30pm, Saturday 9am - 1pm

Office Hours: 01248 35 35 44

Out of Hours: 07721 128 741

**Please only use the out-of-hours number for emergencies which cannot wait until the morning. Generally, most maintenance issues can wait until we are open, however, if you have a genuine emergency that cannot wait please call.**

If the emergency is related to a leak or smell of gas, please call TRANSCO immediately on 0800 111 999.